We value our users and are committed to providing outstanding service. If you have questions, feedback, or require assistance, here’s how you can reach us:

Email Support:

• General Inquiries: [email protected]

Live Chat Support:

• Click the chat icon located in the bottom right corner of our website to initiate a conversation. This will direct you to the appropriate team based on your query.
• You can ask our chat support for a call back via phone too.

Office Hours:

• Verification Support:
  • Email: [email protected]
  • Availability: Monday-Saturday from 9 am to 9 pm; Sundays from 10 am to 6 pm.
  • Note: Our Verification Support is available on all bank holidays, except Christmas Day (25 December).
• Account Support:
  • Email: [email protected]
  • Availability: Monday-Saturday from 9 am to 9 pm; Sundays from 10 am to 6 pm.
  • Note: Our Account Support is available on all bank holidays, except Christmas Day (25 December).
• Resolutions Team:
  • Email: [email protected]
  • Availability: Monday-Friday from 10 am to 7 pm.
  • Note: Our Resolutions Team is closed on all bank holidays.

Thank you for using Hub Split, and we look forward to assisting you!