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Health and safety requirements for Hubsplit stays

During the COVID-19 crisis, prioritizing health and safety is crucial. Hubsplit has established a mandatory set of COVID-19 safety protocols for both Hosts and guests, drawing insights from the World Health Organization and the US Centers for Disease Control. Alongside these, it’s essential for individuals to be well-versed in the general health and safety recommendations for COVID-19, to stay updated on relevant government travel advisories and restrictions, and to adhere to all regional and national guidelines.

While Hubsplit has rolled out measures and initiatives to address health and safety worries, it’s vital to acknowledge that these steps cannot entirely negate risks. If you belong to a more vulnerable group – such as those over 65 or those with pre-existing health conditions like diabetes or cardiovascular diseases – it’s advisable to consult experts and exercise added caution when considering a booking or participating in an experience via Hubsplit. For more information, delve into the health and safety guidelines tailored for Hubsplit Experience Hosts and participants.

COVID-19 safety practices (required)

Wear a mask and practice social distancing when required by local laws and guidelines

When required by local laws or guidelines, all Hosts and guests must:

  • Wear a mask or face covering when interacting in person
  • Maintain 6 feet/2 meters of distance from each other at all times

Follow Hubsplit ’s 5-step enhanced cleaning process between each stay

All Hosts and guests are required to follow the COVID-19 safety practices outlined above, as applicable, including Hubsplit ’s 5-step enhanced cleaning process between guest stays. Any Host or guest who repeatedly violates these guidelines may face other consequences, including account suspension or removal from the community.

Additional guidance for traveling and hosting during COVID-19

Don’t travel or host if you’ve recently been exposed to or have symptoms of COVID-19

To protect the health and safety of our community, Hosts (and all people who may be present at the li

To safeguard the well-being of our community, Hosts (along with any other individuals present at the listing either before or during a stay) should refrain from entering their properties or engaging with guests, and guests should abstain from checking into a property, if:

  1. They are currently infected or have recently tested positive for COVID-19.
  2. They believe they may be ill or have been exposed, and are waiting for test results related to a potential COVID-19 diagnosis.
  3. They display symptoms or have concerns regarding a possible COVID-19 infection.
  4. They’ve recently been in close, prolonged contact with someone confirmed or suspected to have COVID-19.

For comprehensive insights on responsible traveling during the COVID-19 outbreak, please explore our piece on quarantine and isolation accommodations.

Regular Hand Hygiene:

  • Regularly cleanse your hands, especially after interacting with individuals outside of your booking party or touching objects and tools in communal settings.
  • Ensure a thorough hand wash with soap and water, lasting a minimum of 20 seconds.
  • If soap and water aren’t accessible, opt for a hand sanitizer comprising at least 60% alcohol. Ensure complete coverage and rub until hands are dry.

Adherence to Local Protocols:

In shared or communal spaces, as a Host or guest, always adhere to local regulations and advisories on mask-wearing and maintaining distance from individuals outside of your booking party. Hosts might want to offer contact-free check-in options.

If you’re hesitant about staying in a shared space or private room, you might consider booking an entire property. Similarly, if you’re a Host uneasy about offering shared spaces or private rooms, you have the option to list your entire property or temporarily suspend hosting if the former isn’t feasible.

Lastly, Hosts must stay informed and abide by local rules regarding hosting in private rooms, communal areas, and permissible gathering numbers within their properties.


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