How can we help?
< All Topics

Coordinating Handover and Return with Another User on

  1. Initiate a Conversation: You can easily chat with an owner or renter on, both before and after making a rental request. This communication is crucial for deciding on the specifics of the handover.
  2. Choose a Safe Meeting Point: It’s a best practice to settle on a public location for both the handover and return. This ensures safety for both parties and can also be a convenient halfway point, especially if the renter is traveling.
  3. Access Contact Information Post-Approval: Once the rental request gets the green light, you’ll find the other user’s contact number listed under the ‘My bookings’ section. This can be useful if you need to make any last-minute arrangements or face unforeseen changes.
  4. Listing Specific: Our owners can choose in their listing how pick up or drop off is decided.

Remember, clear communication is key. Always ensure that both parties are on the same page regarding the time and location for handovers and returns to ensure a smooth and hassle-free experience. Visit:

Table of Contents